Does Avianca Have Free Cancellation?

Often passengers have to cancel their tickets owing to unforeseen reasons. Avianca has drafted the cancellation policy and the procedure in a way to make it easy for passengers to cancel the tickets when needed. Usually, a cancellation fee is charged from passengers on Cancellation of tickets; however, to know if Avianca airline tickets can be canceled for free, please refer to the specific terms and conditions that are mentioned in the cancellation policy of the airline.

Avianca Cancellation policy:

  • If the ticket is canceled within 24 hours of booking, Avianca will not charge a cancellation fee.
  • If the ticket is canceled for a delay of more than 4 hours or some operational fault of an Avianca flight, no cancellation charges will apply.
  • When the passenger is traveling on business or first class on an Avianca flight, no fee will be charged for the Cancellation of a ticket.
  • If the ticket is canceled after the risk free period, a cancellation fee will be charged.
  • To get a refund, tickets must be canceled before the departure of the scheduled Avianca flight.
  • Only tickets booked from the Avianca website or app can be canceled online or from customer service.
  • If a passenger misses a scheduled flight, no cancellation will apply to the ticket.

The procedure to cancel Avianca tickets.

Online Cancellation of tickets: If you are sure that the trip has to be postponed for an indefinite time, the Avianca tickets for free given the conditions for free Cancellation by following the online process of Cancellation, which is illustrated here:

  • Visit the official website of Avianca Airlines.
  • Click on Manage your booking
  • Enter the reservation number and passenger's last name
  • Click on continue
  • Get the booking information on the screen
  • Choose ticket cancellation from the list
  • Follow the further instructions to complete the cancellation process.
  • The email confirming the Cancellation will be sent by Avianca Airlines to your registered email address.


Cancellation on the phone: You can also choose to cancel the Avianca tickets with the help of a customer service person. On the call, you can get complete information regarding the cancellations and the refund status. To connect to the Avianca Customer Phone Number, try the following:

  • Dial 1 800 284 2622/ +1-802-302-5016
  • First, confirm the language to communicate
  • Press the IVR number to follow the instructions given for ticket cancellation
  • You can also choose to speak to a customer service person for assistance with Cancellation.
  • Share the booking details
  • Avianca customer service person will do the needful to cancel the tickets and give you the confirmation instantly.
  • You can also clarify the queries related to your pending refund status after the ticket cancellation.

Avianca Airlines cancellation fees:

  • If the ticket is canceled on the same day of booking, no cancellation fees will be required to be paid.
  • If the Cancellation is made later or before the flight’s departure, depending on time, fare type, and destination, an amount of 200 USD - 600 USD can be charged as a cancellation fee.
  • If you have connecting flights, the cancellation fee can be charged only on the unused part of the ticket cancellation.


Therefore to know Does Avianca Have Free Cancellation? kindly read the above information and contact Avianca customer service to cancel the tickets easily.